Shipping

Processing Time

Orders are processed and shipped within 2-3 business days of confirmed payment.

Discreet Packaging

Every order ships in plain, unmarked packaging – no branding, logos, or product descriptions on the outside. Your privacy is our priority.

Estimated Delivery Times

  • Canada: Approximately 3-5 business days
  • United States: Approximately 5-10 business days (may vary due to customs)
  • International: Approximately 10-21 business days (varies by destination)

All orders include tracking information sent to your email once shipped. Delivery times are estimates and may vary.

Customs & Duties

International orders may be subject to customs fees, duties, or import taxes. These are the customer’s responsibility.

30-Day Germination Guarantee

We stand behind our genetics. If your seeds don’t germinate within 30 days of delivery, we’ll work with you to make it right.

How It Works

  1. Attempt germination using a proven method within 30 days of your confirmed delivery date.
  2. If seeds fail to germinate, email us at macsbudz@lighthousegenetics.com with:
    • Your order number
    • Clear photos of the seeds
    • A brief description of your germination method
  3. We review every claim on a case-by-case basis.
  4. If approved, we send replacement seeds. Customer covers shipping on replacements.

Why We Require Photos

A seed that has been properly germinated and failed will show clear signs of water absorption and decay. A seed that was never placed in water looks completely different. Photos help us verify legitimate claims and allow us to keep offering this guarantee to honest growers.

Important Notes

  • Claims must be submitted within 30 days of your confirmed delivery date (verified via tracking).
  • Replacements are subject to availability and handled at our discretion.
  • This guarantee covers seed viability only – not growing conditions, environment, or grower error beyond germination.

Returns & Exchanges

Cannabis seeds are a biological product and cannot be returned or exchanged once shipped.

If your order arrives damaged or incorrect, contact us within 7 days of delivery with your order number, photos, and a description of the issue. We’ll do our best to make it right.

Questions?

Reach out anytime through our Contact page or email macsbudz@lighthousegenetics.com.